Many people ask if the Bill and Kathleen story is true.

The answer is yes!

Bill and Kathleen Herren started as ordinary customers, looking to upgrade their own home with replacement windows and patio doors. With a two-story house full of aluminum windows, Bill and Kathleen constantly battled a drastic temperature difference between upstairs and downstairs. With a new baby in the house, the couple also worried about a draft near his crib. Seeking an energy-saving solution, they began exploring solutions to reduce noise and energy costs for a more comfortable and secure home.

Unfortunately, they found a series of poor contractors and poor customer support to match. Some companies were taking deposits and then closing up shop, or giving customers subpar installations and bad warranties.

The couple set out to solve those problems for themselves and for fellow customers, founding American Vision Windows and American Vision Baths. For more than a decade, they’ve built a reputation for excellence, known for keeping their promises and prioritizing customer satisfaction.

“We’ll customize the very best and most cost-effective bath and shower solution for your needs,” says Bill. “You have our word on it.”